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- Only defective/damaged products will be accepted for returns/refunds.
- Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
- Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.
- DVCOMM.in retains the rights to examine whether the product returned is defective/damaged and based on the verification DVCOMM will either reship/replace the product to the
- customer subject to the availability of the stock of the product.
- In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be re-ship to the shipping address of the order.
- Customer will have to bear the shipment charges for the replaced/reshipped product.
- If the product stock is unavailable, then a request for the refund will be initiated and the same shall be informed to the customer through registered email.